I went to Stop ‘n’ Shop tonight to pick up a few things. Not a full order, just enough to round out a few things I’d run out of.
I usually go through the cashier line, because things go much smoother, and it’s better for my blood pressure, but there was only cashier open, and there was a line of several people. So I figured, “this is a partial order, why don’t I use the self-service?”
What. A. F—ing. Mistake.
Going through the Stop ‘n’ Shop self service always ends up making me angry and frustrated, because it is so bloody minded brain dead. Invariably, I will have to stop and wait because I dared to do something it didn’t expect. And the attitude it gives you! Snotty to the nth degree.
Tonight, the problem was that I dared put an empty bag in the bagging area. Sacrilege, I know, right? IT’S NOT LIKE I MIGHT LIKE TO PUT THE ITEMS STRAIGHT INTO THE BAG AFTER SCANNING. I mean, which makes more sense — to put the items directly into the bag, WHICH IS WHERE I WANT THEM TO WIND UP, or to just pile them into the bagging area, and then bag them later?
For the first bag, it just sniveled at me, and then shut up while I filled it. When I put a second empty bag into place, it then locked up, told me “help is on the way” and refused to let me do anything else. Rage filled my mind, and I wanted badly to just bash that stupid thing into a million billion pieces, But then I realized I really didn’t want to pay to replace it, and forbore. Barely.
The final indignity came at the end. It wanted to know how many bags I’d be using. IF YOU’D LET ME BAG THEM AS I SCANNED THEM, I’D KNOW, YOU STUPID PIECE OF S—. As it was, I guessed four, I only really needed three, but I’d paid for four, goddammit, so I stuck the sack of potatoes in the bag.
I don’t know why they have to be so braindead. I also shop at Wegman’s (I love their yogurt and a few of their other things), and nearly always use the self-checkout there, without problems.
All I know is that if they ever decommission these machines, I’ll be among the first to volunteer for the baseball bat brigade.